Shipping policy

Shipping

All Le Chic Radical jewelry is hand created by local jewelers in our private studio in Tbilisi, Georgia.

Our collections include made to order and in stock items, with each accurately labeled on their product pages and in your order summary at the checkout.

Made to order items are custom produced for you and are shipped upon completion within 2 to 4 weeks of placing your order depending on the jewel complexity.

In stock items ship within 2-3 working days of placing your order.

Domestic Orders

Le Chic Radical partners with DHL for domestic order delivery.

For Tbilisi orders, customers receive their purchase within 2 business days, Monday through Friday. For other Regions, delivery times vary by region and may take up-to 3-7 days from the date of dispatch.

All domestic orders are shipped for FREE.

Returns

You may request a return for store credit on full-price items within 7 days of receipt of delivery, no refunds available.

To be eligible for a return, items must be in original, unworn condition, including original packaging. In the event of noncompliance, we reserve the right to deny the return.

All return shipping costs are the customer's responsibility.

Sale and discounted items, including items purchased using the welcome discount code, are final sale and ineligible for return.

If you wish to return an item that is eligible for return, please contact us at hey@lechicradical.com

Damaged Items

If you believe that the item you received is damaged or defective, we require you email hey@lechicradical.com within 48 hours of receiving the item. Make sure you include your full name, proof of purchase, a description of the issue, and photos of the item.

If your purchase is eligible for return, a customer service representative will provide instructions for return.